who I am …

RachelBowerBaskets is a site operated by:  

Rachel Bower, 75 Suttieside Road, Forfar, Angus, DD8 3NH.

+44 (0)7731970735

My products …

All baskets are hand-made by me and may vary in small ways from the images on the website. Plant materials are organic and may vary slightly in colour and structure and contain some imperfections which are part of the character of the weave.

your right to cancel & return items …

You have the right to cancel or return goods from RachelBowerBaskets without having to give a reason at any time within the “cooling off period” of fourteen calendar days, commencing from the date of order or receipt of goods, whichever is appropriate.

If you are in possession of the goods, you are under the duty to retain them and take reasonable care of them. You must send the goods back to the contact address at your own cost (unless the item was delivered to you in error, or the item is damaged or defective) as soon as possible once you have cancelled the contract.

I reserve the right to make a charge not exceeding the direct costs of recovering the goods if you do not return the goods or return them at my expense.

Once you have notified me that you wish to cancel the order or return the goods, the cost of the goods will be refunded to you as soon as possible and in any event within 30 days of your cancellation.

You do not have any right to cancel a purchase of bespoke goods; goods clearly personalised; or which by reason of their nature cannot be returned.

the legal stuff …

Each of the provisions contained in these terms and conditions shall be construed as being independent of every other and if any provision contained in the terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to the limitations on liability, such determination shall not affect the validity of the remainder of the terms and conditions which shall continue in effect.

These terms are governed by Scottish law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by Scottish law. You and we both agree that the courts of Scotland will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in England and Wales you may also bring proceedings in England and Wales.

This website is operated and controlled from the United Kingdom and these terms and conditions, and your use of this website are governed by and construed in accordance with the law of Scotland.